Location: Remote (New York, NY)

Type: Full Time

Currently reports to: CEO

About The Folklore

The Folklore’s mission is to provide global brands with technology, education, and community resources to grow their business and enable retailers and service providers to collaborate better with brands. Our software and marketplace technology helps global brands manage and grow their wholesale business, source talent, and access capital, while enabling retailers and service providers to discover and better engage with brands. In addition to technology, brands have access to educational content and community events designed to help navigate their business from inception through the growth stage.

The Folklore is a Techstars (Techstars Seattle 21’) and venture capital-backed company that has been featured by Vogue, Forbes, Fast Company, Inc., Bloomberg, and Entrepreneur. The company works with enterprise retailers like Nordstrom, Shopbop, and Revolve.

About The Role

The Folklore is searching for an experienced Director of Retail Sales and Account Management to grow and manage relationships with existing enterprise retail partners and lead the retail sales & account management team. This role is a key part of the leadership team that will help with developing strategies across enterprise retail sales and enterprise retail account management. A core responsibility will be growing spend from our key existing accounts as an individual contributor. They will also lead a two person retail sales & account management team. This role will have a significant impact on the company's revenue, roadmap, and external relationships. This is an opportunity to get in on the ground level and work closely with our CEO to develop a barrier breaking world-class company.

Responsibilities

Sales–Individual contributor

Personally identify and create a sales pipeline of new buyers from our existing enterprise retailers to pitch them on placing orders from our brands
Personally identify and create a sales pipeline of current buyers from our existing enterprise retailers to pitch them on placing orders from our brands
Personally manage every stage of the sales pipeline from identifying buyers, pitching them brands, closing orders, and ensuring they receive their deliveries
Cultivate and maintain relationships with enterprise customers’ executive teams
Execute and augment the enterprise retail sales pipeline playbook
Execute and augment the enterprise retail sales pitch emails and meeting scripts
Attend and host in person sales appointments during market seasons
Take buyers and retail executives out for in person meals or refreshments

Account Management / Team Management

Manage existing and recruit new retail sales & account management team members
Oversee and provide support to retail sales & account management team & ensure they hit their goals
Handle issues that are escalated by direct reports
Create reports on business status, risks, and revenue attainment
Execute and augment the retail sales & account management playbook
Execute and augment the retail sales & account management pitch emails and meeting scripts

Strategic Development

Collaborate with CEO to set and manage objectives, goals, and KPIs
Help CEO develop retail sales strategies to achieve business objectives
Provide insight on product roadmap based on customer needs and company objectives
Collaborate with Marketing to develop strategy for successful digital and physical selling events that lead to retail and sales growth

Who You Are

You have significant wholesale sales experience with a proven track record of selling to enterprise retail buyers
A quick and intuitive learner with a strong understanding of sales and account management
You have played a key supportive role in successfully scaling revenue at an early stage company
Extremely well organized and can manage multiple projects simultaneously and prioritize effectively
A strong executer willing to take a hands-on approach
Great communication skills, continuous learning, and bias for action
Great team player with passion for encouraging cross-functional collaboration and alignment
You have experience with building and scaling internal tools which drive efficient and effective operations
You are a creative problem-solver. You excel at identifying simple solutions to tough problems
You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you have the drive to power through it and execute with limited information and ambiguity

Must Have

Bachelor’s degree
At least 7-10 years of professional wholesale sales experience
At least 5 years of experience selling fashion, beauty, or home products wholesale
Minimum of 3 years managing teams
Experience at small company or early stage startup
Experience with CRM systems

Your Life And Career At The Folklore

Stock options
Unlimited paid vacation
Flexible work schedule
Work remotely
Medical benefits
Be part of a world-class startup team
Think and act like an owner- operator
Potential for a rewarding career advancement opportunities

The Folklore

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Director of Retail Sales & Account Management