Are you a tech aficionado with a passion for turning IT challenges into triumphs? We're on the lookout for a dynamic individual to join our clients team as a Systems Administrator! If you've got a track record as a Junior Systems Administrator, Desktop Support Specialist, or Systems Administrator, we want to hear from you.
Responsibilities -
- Managing users’ computer systems including procurement, setup, maintenance and inventory, including local users, remote users and users at other locations
- First-level of support on external and internal Infrastructure issues.
- Ability to coordinate and escalate with the IT team to work towards solutions
- Support on-premise systems including: Alarm monitoring, video systems, conference room technologies, etc
- Manage tasks through Jira ticketing system
- Document policies, procedures, tutorials, and knowledge base articles in Confluence and other systems
- Identifying, evaluating and submitting recommendations for constant improvement of the user experience, IT policy and procedures and company initiatives.
- Maintain asset management systems and ensure accuracy of assets through auditing
- Assist with management of on-premise network, server, and storage infrastructure
- Ensure company data retention policy is enforced and device backups are up-to-date
- Manage and execute hardware refresh policy
Required Skills
- Proven experience in system administration
- Workforce Management prowess for IT assets and user provisioning
- In-depth knowledge of MacOS, Android, and iOS
- Linux command line skills (Debian and Ubuntu)
- Expertise in provisioning and maintaining enterprise server infrastructure
- Hands-on experience with a tech arsenal: routers, gateways, firewalls, switches, load balancers, enterprise storage, identity and access management, log management, WAPs, and more!
- Guarding the digital fortress with an understanding of information security principles
- Navigating the web tech landscape: Web applications, Web Services, Service-Oriented Architectures, and network/web-related protocols
- One or more of the following certifications are preferred: A+, Network+, Security+, Practitioner level or higher AWS certification
- Some exposure to BASH and Python scripting
- Experience with embedded video technologies
