Are you passionate about creating meaningful connections and delivering exceptional service? As a Member Engagement Specialist, you’ll play a key role in ensuring that OSCPA members feel valued, informed, and engaged. This dynamic position puts you at the heart of our member relations, working across multiple communication platforms to foster relationships and elevate the member experience.
Key Responsibilities
In this role, you’ll need to be detail-oriented, organized, and adaptable, with the ability to manage multiple tasks simultaneously. You’ll be collaborating directly with our members, so professionalism and a personable demeanor are a must. Occasional travel and overtime will be required. You should also be proficient in Microsoft Word, Excel, and PowerPoint.
Your day-to-day responsibilities will include:
- Assist the Director of Membership in the annual dues renewal process.
- Support efforts to recruit and retain OSCPA members.
- Process new membership applications and manage the weekly distribution of membership certificates.
- Co-coordinate membership events, including venue selection, catering, registration, and welcoming attendees.
- Work with the Director of Membership to plan student engagement events for college and high school members.
- Manage the OSCPA membership booth at events, ensuring promotional materials are available.
- Stay up-to-date with Society events, services, member benefits, and CPE offerings.
- Maintain accurate member records in our database.
- Provide frontline support through our First Impression Team, handling phone calls, greeting guests, and managing incoming mail.
What We’re Looking For
- Exceptional customer service skills and a friendly, professional attitude in member-facing interactions.
- Ability to thrive in a team environment while taking initiative and working independently when needed.
- A polished and professional appearance for events and member interactions.
- Willingness to assist with off-site events and conferences.
- A strong work ethic, reliability, and self-motivation.
- A collaborative spirit, with the ability to build positive relationships with both staff and members.
- An unwavering commitment to putting members first, ensuring that their needs are met with efficiency and care.
Position Requirements
- 1-3 years of professional experience.
- A Bachelor’s degree is required for this entry-level position.
- A passion for our mission and dedication to upholding OSCPA’s core values in everything you do.
If you’re looking for an exciting opportunity to engage with professionals, contribute to a respected organization, and grow your career, this is the perfect role for you! Join us in making a difference for OSCPA members today.
