Job Description: In this role, you will help ensure that the Midwest Hose IT operations run smoothly and professionally so that the multi-site organization experiences as little downtime as possible during normal business working hours. This will be accomplished by working closely with IT management to maintain and update enterprise-level systems, core network hardware and telephony.
As a highly collaborative team member, you will be expected to perform the below duties with a positive attitude, in a collaborative manner, and promote a "team-first" environment:
Responsibilities:
- 30% Network Administration and 70% System Administration
- Rack and modular server hardware nationally, as required
- IT power systems and ensuring cooling systems are functional
- DNS, DHCP and other standard networking services
- Promptly responding to system outages, resolving issues, and diagnosing root causes of issues
- Managing cabling and other install vendors and projects both locally and remotely
- Assisting with: Management of Windows servers
- Management of company physical security control systems Planning of new hardware solutions and executing on their installation
- Researching and recommending innovative and automated approaches to system administration
- Developing and maintaining departmental procedural documents and the IT knowledge base
- Notifying all users of upcoming planned maintenance, service disruptions, and reinstatements following agreed-upon procedures and quality standards
- Meeting or exceeding established departmental workload and efficiency goals
Qualifications and Requirements:
- Requirements EDUCATION / EXPERIENCE Five plus years of relevant Helpdesk or IT work or equivalent experience supporting business-scale environments
- Basic understanding of Microsoft Hyper-V administration
- Basic knowledge of physical and virtual server infrastructure
- Detailed understanding of server operating systems and how applications can interact
- Good organizational skills and experience with helpdesk systems, SLAs, and support contracts
- Good understanding of business continuity and disaster recovery practices
- Ability to multi-task
- Willingness and ability to work extended hours as maintenance windows dictate
- Lifting to 50lb occasionally is required, along with working on ladders and scissor lifts to assist with installing hardware and running cable as necessary
Education and Experience:
- High School diploma or GED (required)
- Bachelor’s Degree in Computer Science or related field (highly preferred but not required)
- 3-5 years of Help Desk or IT related field experience (required)
About Us:
Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we’ve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.
We pride ourselves in offering a premier benefits package which includes:
- Very competitive compensation
- 401(k) plan with company match
- Company paid health and dental insurance plans
- Basic life and AD&D insurance
- Paid holidays
- 2 weeks of paid vacation
- Great work/life balance
- Casual dress environment
- Career longevity
- Professional growth
If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path, please apply today!
