Technical/Functional Skills
Technical
Requirement Gatherings of the application.
Creating package of the application using packaging tools including scripting if required.
Test application packages for compatibility, functionality, and performance prior to deployment.
Deployment of the application on end points via SCCM, Intune and Tanium.
Package and customize applications for deployment using industry-standard packaging tools (e.g., App-V, MECM, Intune, MSI, MDT, App-V, Tanium etc.).
Troubleshoot and resolve issues related to application packaging and software deployment.
Perform complete end to end re-packaging of the software within SLA.
Stay current with industry trends, best practices, and emerging technologies related to application packaging.
Good knowledge of Service Now and ITSM.
Document application packaging process including version control, change management, and configuration management.
Leadership / Project Management
Delivery Management with ITIL Experience
Customer management
Leading strategic discussions and roadmap with customer leadership
Thought leadership in bringing automation and process improvement in service delivery
Leading Major Incidence calls and driving RCA process
Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues
Roles & Responsibilities
Onsite Lead – Windows Devices Management (SW Distribution, Deployment, Packaging)
Windows Devices Management, Software Packaging, Software Distribution, Software Deployment, Windows Image Design, Windows Image, SCCM,
Base salary Range-100k-110k