Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!
Who We Are
Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business.
Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.
Deepwatch recognition includes:
- 2023, 2022 and 2021 Great Place to Work® Certified
- 2023 and 2022 Forbes America’s Best Startup Employers
- 2023 and 2022 Fortress Cybersecurity Award
- 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
- 2022 Cigna Healthy Workforce Silver Designation
- 2022 Cybersecurity Excellence Award for MDR
Cyber Threat Advisor
Location: Tampa, FL (hybrid)
Threat Advisors will play a key role in maturing customer security programs by providing guidance and accountability. You’ll be an integral part of Cyber Operations supporting our customers by understanding their organization’s objectives and challenges. Using your technical insight and expertise, you will draw on your knowledge to provide actionable recommendations in a timely manner and drive security outcomes with customers.
In this role, you’ll get to:
- Evaluate customer security technologies for improvement opportunities
- Develop roadmaps to increase customer cyber maturity
- Assist with customers’ understanding of and make use of Intelligence by delivering intelligence briefings
- Act as the customer-facing liaison to review customer requests and facilitate discussions with the customer, as needed
- Coordinate and ensure the appropriate resolution of customer requests; ensure expectations and outcomes are clearly communicated to customers
- Keep up-to-date with information security news, techniques, and trends
- Provide guidance on security best practices
- Respond to and execute internal and external requests in a timely manner via a case management system
- Collaborate with the Customer Success team on technical requests where cyber subject matter expertise is needed
- Partner cross-functionally with other cyber operations teams to drive security outcomes
- Intercept issues related to service continuity to ensure disruptions do not occur
- Attend customer and internal meetings and provide technical advisement
- Contribute to the creation and/or maintenance of investigation reports and executive briefings
To be successful in this role, you’ll need to:
- Leverage strong verbal and written communication skills; ability to effectively communicate to both technical and non-technical audiences
- A desire to deliver security outcomes while operating autonomously with minimal support
- Have experience in a technical role within Cyber Security Operations
- Demonstrate an ability and willingness to work directly with customers
- Possess incident response experience (with preference for MSSP)
- Be skilled in prioritization of resources and organization of deliverables/requests
- Possess SIEM experience or related/equal experience
- Possess experience with SOAR, Ticketing Systems, and Threat Intelligence platforms
- Possess experience with Operating Systems and Networks
- Have an understanding of modern EDR, email security, and cloud identity platforms
- Be able to position and discuss security issues with customer technical and leadership audiences to reach positive outcomes
- SANS, EC-Council, CompTIA Net+, or Sec+, GCIA, GCIH, CEH, CySA or equivalent preferred
- Degree in Information Security, Information Technology, or equivalent experience
ITAR Compliance
This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:
- A citizen of the U.S.;
- A lawful permanent resident of the United States;
- A person admitted to the United States as a refugee; or
- A person that has been granted asylum by the United States government.
The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.
The anticipated salary range for this role is $120,000 to $150,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
What We Offer:
Deepwatch is excited to provide benefits designed to support team members and their families. Including:
- Medical, dental, vision, and disability insurance
- Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
- Unique professional development benefits, starting at $3,000 annually
- Wellness contests and monthly educational programs
- 401(K) retirement program with employer match
- Learn more here: Deepwatch Benefits
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here.
Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.
All Deepwatch employees are expected to:
- Be interested in and able to work remotely from a home office when not at a corporate office
- Pass a pre-employment background and drug screen in accordance with applicable laws
Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.