Summary
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
Position Purpose:
Administers and deploys infrastructure including hardware, software, and various configurations. Provides administration and maintenance of user devices and communications links to assure operational availability. Administers and tests server hardware and software. Performs remedial maintenance of server devices including the restoration of hardware and software.
What You’ll Do
- Administers use, capacity, and performance of server systems. Focuses on multiple aspects of server operations across multiple platforms. Works with end users and vendors to resolve server issues.
- Upgrades and configures server devices from multiple vendors. Maintains effective relationships with external suppliers to ensure appropriate levels of support. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments.
- Confers with users to resolve problems affecting server performance. Validates and adjusts server configuration as needed. Generates server utilization/trending/error reports as requested. Observes and controls the status and performance of all components of server/system facilities.
- Maintains control of server devices. Control access to, and authorization level of devices. Maintains effective security/backup and disaster recovery processes and systems. Performs data backups and disaster recovery operations as needed.
- Address vulnerabilities within audit-mandated time frames. Ensure server compliance with audit requirements. Participates in continuous review and remediation to ensure that processes meet changing business unit conditions.
- Creates and maintains process and procedure documentation. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. Works with others to establish and improve processes and procedures.
- Updates knowledge and skills to keep up with rapid advancements in server administration technology.
To Qualify For This Position, You’ll Need
Must be U.S Citizen to obtain required low level security clearance
Minimum Required Education
- Bachelor's degree in a job-related field OR
- 4 years job related work experience OR
- Associate's AND 2 years job related work experience
Minimum Required Work Experience
- 4 years of server or other job-related experience.
We Prefer That You Have
- 3-5 years experience working with VMWARE, SAN and/or storage technologies such as NAS.
- Bachelor's degree
- 5 years-of experience working in infrastructure/server environments performing monitoring (hardware and/or software) and implementations.
- Preferred Licenses and Certificates: CompTIA A+, Network +, Security +
Required Skills And Abilities
- Strong technical knowledge of servers, communications, and related hardware and software.
- Knowledge of server technologies and platforms.
- Strong technical skills including problem analysis of server systems.
- Able to gather information to troubleshoot various server problems.
- Strong organizational and interpersonal skills.
- Ability to communicate technical issues with non-technical people.
- Strong customer service skills.
- Strong knowledge of common server administration, monitoring and security utilities.
Required Software And Other Tools
- Strong understanding of relevant server hardware and software.
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
What We Can Do For You
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
Our Comprehensive Benefits Package Includes
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave — the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and a healthy lifestyle premium discount
- Tuition assistance
- Service recognition
What To Expect Next
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Some states have required notifications. Here's more information.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
