Position: Issue Management/Process Improvement Analyst
OPENINGS: 1
Pay Rate: $46.18
Duration: 18 months
Location: Jacksonville, FL OR Atlanta, GA, OR plano, TX
HYBRID 3 days a week onsite
Interview: 2 rounds
NEXT MTG: Next Wednesday at 10 (can line up intv for then or before)
Work Auth: W2 only, no sponsor
Must Haves:
· Advanced MS Office skills, especially Excel and PowerPoint
· Strong understanding of technology risk and control / technology risk management
· Ability to update/manage procedures and documentation
· Ability to integrate and analyze data from multiple sources, draw conclusions, and provide recommendations
· Proven time management and organizational skills
· Demonstrates accountability and ownership
· Strong collaboration and partnering skills with ability to positively influence and motivate others, enjoys working in a team environment
· Drives timely decisions, knowing when to engage others for additional input and when to act independently
· Demonstrated understanding of the importance of business ethics
Plusses:
· Technical knowledge of systems and related infrastructure/architecture
· Subject matter knowledge in technology and/or information security processes
· Prior business process management or control framework knowledge
· Bachelor’s degree
Day to Day:
The Global Technology Risk Organization: The Issue Management Analyst supports the Global Technology Risk Organization. This role is responsible for oversight of the issue portfolio health & adherence, analysis of trends with actionable outcomes, and Operational Excellence efforts to identify opportunities to better sustain ongoing controls. This role may include development of guidance for best practices / training documentation, internal playbook maintenance, engagement in process improvement workstreams and interaction with risk managers / issue managers across the Global Technology Risk organization.
