Company Overview
Ashley is a global leader in the furniture industry, committed to delivering exceptional products and customer experiences. As a dynamic and forward-thinking organization, we seek to innovate and streamline our business operations continuously. We are currently looking for a Senior Vice President (SVP) of Case Goods to serve as a strategic partner and advisor to our leadership team.
Summary
The Senior Vice President of Case Goods is responsible and accountable for establishing and driving execution of the business priorities for this major function at Ashley. This role oversees all case goods-related initiatives, maintaining a focus on product development, marketing strategies, and sales growth. As a senior leader, the SVP will ensure Ashley meets its strategic goals, continues to grow, and thrives. This includes creating and executing plans and strategies to develop business, achieve sales goals, and enhance the brand. The SVP will manage the case goods team, operations, and resources to deliver profitable growth. This individual is expected to create a culture of success, continuous improvement, and customer satisfaction.
Primary Job Responsibilities
Senior Leader Job Responsibilities
Engage Employees: Delegate decision-making authority and task responsibility to employees based on strengths to maximize their job ownership and commitment to outcomes. Provide timely guidance and feedback to help others excel so that they become more committed to their jobs and the organization. Build and lead an engaged team that is committed to Ashley and its bottom line.
Cultivate a Customer Focused Culture
Make customer relationships and satisfaction the primary driving force when designing products and processes. Embrace the Ashley vision by creating an environment that inspires people to generate innovative ways to increase customer satisfaction when designing products and processes. Set high standards and accountability for customer satisfaction in all business activities at Ashley.
Enhance the Brand
Make customer satisfaction the primary focus to enhance Ashley’s recognition in the marketplace. Commit to a long-term sales strategy to enhance Ashley’s brand by analyzing information, evaluating options, and selecting the best sales strategy. Use insight into market drivers to capitalize on business opportunities that will enhance Ashley’s recognition in the marketplace.
Enhance Sales Talent
Attract, develop, and retain talented individuals to build a competitively superior sales organization. Provide timely guidance and feedback to help sales employees excel on the job and meet key accountabilities. Delegate decision-making authority and task responsibility to help sales employees realize their highest potential at Ashley.
Create Alignment and Accountability in the Sales Organization
Commit to a long-term strategy for increasing alignment and accountability at Ashley by analyzing information, evaluating options, and selecting the best sales strategy. Align communication, people, culture, and processes to drive flawless execution of Ashley’s objectives. Delegate decision-making authority and task responsibilities to ensure flawless execution of Ashley’s strategies.
Execute Competitive Sales Strategy
Use insight into market drivers to execute a competitive sales strategy that will create new business opportunities. Execute a competitive sales strategy for Ashley by aligning communication, people, culture, and processes. Leverage business knowledge and experience to drive sales strategies that will gain competitive advantage.
Common Skills and Traits
Excellent communication skills. High emotional intelligence. Team management experience. Strong project management skills. Expertise in change management. Commitment to continuous improvement. Problem-solving abilities. Curious and growth-oriented mindset. Strategic thinking and analytical skills. Ability to influence and drive organizational change.
Schedule Expectations
- Flexible and willing to work extended hours when necessary; 70% travel.
Experience and Qualifications
10+ years of retail/case goods leadership experience. Master’s in Business Administration (MBA) or a related field. Proven track record of successfully managing cross-functional teams and projects. Strong understanding of retail operations and business processes.
Additional Information
This position may require occasional travel. Flexibility to manage multiple projects concurrently and work under tight deadlines. Strong ability to adapt to changing business environments and priorities. Comfortable working in a fast-paced and dynamic retail environment.
Competencies
- Ethics and values
- Integrity and trust
Physical Effort and Work Environment
- Primarily office environment with occasional travel requirements.
Tools / Equipment Used
- CRM tools (Salesforce, HubSpot, etc.)
- Sales management software
- Standard office equipment (computer, printer, etc.)
Benefits We Offer
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and Your Birthday off
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance
Our Core Values
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
- To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
- Corporate Social Responsibility
Ashley Furniture is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
