At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What You Get To Do
- Maintain oversight of all security operations across three parks and support operations
- Direct a staff of approximately 150 employees; ensuring the professional development of leadership team
- Oversee and educate others about workplace violence, travel security, emergency response and general security awareness
- Direct ongoing threat assessments and investigate breaches or incidents, internal or external.
- Lead emergency or crisis response with excellence as necessary
- Partner with appropriate individuals to maintain effective controls over retail theft
- Develop and ensure execution of security strategies
- Closely monitor industry, regional and other trends and intelligence as well as discreet incidents, to ensure proper preparedness
- Establish and maintain excellent, effective relationships with local law enforcement and regulatory agencies that may interact with SeaWorld security operations
- Ensure effective policies and procedures are in place and maintained within a regularly changing business landscape, and according to company standards
- Model and ensure very high level of service to both internal and external customers
- Maintain ongoing communication with appropriate members of leadership to facilitate a very secure environment
- Integrate appropriate security technology solutions
- Effectively manage labor including: identifying needs, hiring, selection, training, scheduling, and retention
- Create and maintain Department Standard Operating Procedures
- Represent the park for court related matters
- Oversee creation and implementation of training program for newly hired Security personnel
- Effectively manage operating expenses
- Perform other duties as assigned
What It Takes To Succeed
- Must possess Bachelor’s Degree in related field or an equivalent combination of education and experience
- Must have a minimum of 5 years related experience in a security leadership role
- Must have demonstrated success in leading teams in high-exposure, public-facing, guest service environments
- Demonstrates solid business acumen, to include budgeting, forecasting staffing needs and making high-level business decisions/recommendations in high pressure circumstances
- Must have demonstrated success in managing a broad range of security and security-related elements
- Must possess leadership/interpersonal skills necessary to establish and maintain a work environment conducive to positive morale, employee engagement, respect, open communication and teamwork
- Must have experience in developing and implementing effective training programs; including written materials and presentation
- Must have excellent oral and written communication skills as appropriate for audience
- Must have a valid state driver’s license
- Must be available to work weekdays, weekends, holidays, and work various hours, to include evenings and overnight shifts as needed
- Previous Security experience in hospitality or previous law enforcement experience, including experience in a command leadership position- Desired
- Previous experience interacting with members of the media- Desired
The Perks Of The Position
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
