Responsibilities
Kforce has a client that is seeking an IT Manager (Oracle CRM) in Saint Louis, MO. Summary: The Oracle CRM CX, Commerce Cloud, Field Service, and ERP Solution Architect and Developer will be responsible for designing, implementing, and maintaining Oracle Customer Experience (CX) solutions, including Oracle Commerce Cloud (OCC), Oracle Field Service (OFS), and Oracle Enterprise Resource Planning (ERP). The role involves a blend of solution architecture, development, and integration, ensuring seamless customer experiences, efficient field service operations, and robust enterprise resource planning. Key Responsibilities: Solution Architecture:
- Design and develop scalable Oracle CRM CX, Commerce Cloud, Field Service, and ERP solutions based on business requirements
- Create architectural diagrams and documentation to support the solution design
- Ensure solutions adhere to best practices and industry standards
Development
- Develop customizations and extensions using Oracle CRM CX, OCC, OFS, and ERP platforms
- Write clean, maintainable, and efficient code
- Implement integrations with other Oracle applications and third-party systems
- Perform unit testing and support QA testing efforts
Integration
- Design and implement integration strategies for Oracle CRM CX, OCC, OFS, and ERP with other enterprise systems
- Utilize Oracle Integration Cloud and other integration tools to facilitate seamless data flow
Technical Leadership
- Provide technical leadership and mentorship to development teams
- Conduct code reviews and ensure adherence to coding standards
- Stay updated with the latest Oracle CX, OCC, OFS, and ERP features and enhancements
Project Management
- Collaborate with project managers to define project scope, timelines, and deliverables
- Track and report on project progress, identifying and mitigating risks
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience as a Solution Architect and Developer in Oracle CRM CX, Commerce Cloud (OCC), Field Service (OFS), and ERP
- Strong knowledge of Oracle CX suite (Sales Cloud, Service Cloud, Marketing Cloud), Commerce Cloud, Field Service, and ERP
- Proficiency in web technologies (HTML, CSS, JavaScript) and modern development frameworks
- Experience with Oracle Integration Cloud and other integration tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels
- Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously
Preferred Qualifications
- Oracle certifications in CX, Commerce Cloud, Field Service, and ERP
- Experience with Agile development methodologies
- Familiarity with other Oracle Cloud solutions and SaaS applications
- Prior experience in a consulting or professional services role
Work Environment
- This position may require occasional travel to client sites
- Flexible working hours and remote work options may be available
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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