Job Title: Mulesoft Integration Support Specialist
Location: Westminster, CO (Hybrid 3 Days Onsite In A Week)
Duration: 12+ Months Contract
Interview :: Video
Visa | U.S Citizen | Green Card Holder
Must have LinkedIn profile
Need Local Candidates
Must be comfortable to work on W2
Top Skills
- Strong knowledge of Mulesoft Anypoint Platform and API management
- Solid hands-on programming experience in Anypoint Mulesoft
- Understanding of RESTful APIs, JSON, and XML
Role Description
Integration Support Specialist
Our client is seeking a highly skilled Integration Support Specialist with strong expertise in Mulesoft Anypoint Platform to join their dynamic team. This role focuses on integration management and is essential for maintaining operational excellence by addressing technical issues, managing support tickets, and ensuring seamless software integration. If you thrive in a fast-paced, technical support environment, this opportunity is for you!
This role is a hybrid model in Westminster, Colorado.
Integration Support Specialist Responsibilities
- Handle support tickets efficiently, collaborating with stakeholders to promptly address integration issues.
- Review and interpret data logs, identify errors, and provide timely resolutions to support tickets, focusing on Mulesoft technical troubleshooting.
- Focus primarily on support tasks, with testing responsibilities as a secondary priority.
- Diagnose and resolve integration issues involving multiple applications, acting as the middleware expert.
- Manage, prioritize, and juggle tasks while maintaining a clear focus on one integration task at a time.
- Build and maintain strong rapport with stakeholders across various teams.
- Conduct data matching, cloud system reviews, and integration monitoring, ensuring consistent operational support.
- Occasionally adjust to evening work hours to coordinate with offshore team members.
Integration Support Specialist Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong hands-on experience with Mulesoft Anypoint Platform (version 4.3 or 4.4) and its components, connectors, and transformations.
- Proven debugging skills, particularly with Mulesoft login issues and configurations.
- Proficiency in reading and diagnosing logs and background system issues, with the ability to respond rapidly to support tickets.
- Effective communication and collaboration skills to interact with stakeholders and other team members.
- Experience in managing high-priority tickets and working within fast-paced environments.
- Critical thinking and problem-solving abilities, with a proactive approach to troubleshooting.
- Ability to work both independently and within a team, adjusting to changing priorities.
Preferred
- AWS Cloud knowledge.
- Python experience, though not required.
- Familiarity with Agile methodologies.
- Experience in resolving Mulesoft API integration issues, reviewing logs, and managing configurations.
