Join the Y of Metro Atlanta as the Vice President of Enterprise Risk Management.
Job Description
Under the direction of the YMCA’s Governance Officer, and in consultation with other organization managers and stakeholders, the Vice President of Enterprise Risk Management will develop and implement risk management strategies relevant to the YMCA of Metro Atlanta’s various risk categories, including but not limited to, aquatic safety, youth and teen safety and abuse prevention, emergency response planning, facilities management, information technology, workers’ compensation, member and guest safety, all Association property and casualty insurance coverages.
The Vice President of Enterprise Risk Management will be directly involved in and will lead the strategy to assess and develop a plan that addresses enterprise risk management activities and issues affecting the entire organization. This is an Association-wide position; the Vice President of Enterprise Risk Management will have excellent project management, analytical, communication and presentation skills, as well as a creative and detail-oriented approach to problem solving.
Qualifications
- Maintain and monitor Praesidium accreditation and compliance standards.
- Oversee, direct, and audit incident reporting related to members, participants, guests, staff, property and all other incidents, injuries and illnesses to ensure timely reporting and mitigation of incidents, including mandated civil and criminal legal reporting.
- Identify, measure, and manage insurable risks and hazards; develop reports and plans, and analyze risk/insurance problems to define and manage the implementation of risk solutions to optimize operations.
- Develop systems and processes that ensure consistent and clear safety reporting and compliance.
- Address and resolve all incidents in a timely manner, communicating with Association senior leadership team and relevant stakeholders to investigate and report on incidents and injuries; perform post incident reviews, and design remediation and prevention plans as needed.
- Convene and run quarterly Board Risk Committee meetings, working in conjunction with board committee chair and senior leadership
- Represent Enterprise Risk Management and provide updates and alerts to Association leadership.
- Oversee all-staff training on Emergency Response Plans (ERP), ensuring that all plans are current, and training materials are up to date.
- In coordination with Association branch operations, ensure proper delivery of ERP training materials and create/maintain ERP training calendar.
- Lead and coordinate Association-wide monthly in-service ERP safety training, including but not limited to workplace violence/active shooter, bomb threats, aquatics emergencies, and other emergency response drills.
- Build, maintain and manage relationships with claims adjusters, insurers and legal counsel, and other claims-related parties.
- Ensure that all external reporting requirements are met on a timely basis
- Preside over investigation of any claims, with support from counsel and/or insurance claims management.
- Create and maintain procedures and document management processes related to insurance policies.
- Implement the design, analysis and delivery of claim information which influences risk management behavior through performance metrics and benchmarking Auditing and Compliance.
- Perform regular program safety audits to ensure safety compliance in the areas of aquatics, healthy living, teens, child development, child watch and camp activities.
- Perform regular facility safety audits to ensure safety compliance in our branches, camps and off-site locations.
- Perform annual audits on required safety related training for staff, including youth and teen safety and abuse prevention, slip/trip/falls prevention, safe lifting, chemical safety, transportation, aquatics, emergency response planning, CPR/AED/O2 and First Aid.
- Perform annual audits on transportation safety, including motor vehicle checks, staff training, and fleet maintenance.
- Perform annual audits on information technology in the areas of security and authorization.
- Review insurance coverage annually to ensure it adequately protects the Association.
- Ensure that the Association’s insurance broker is routinely informed about Association programs and activities to stay alert to opportunities for addressing risks.
- Visit sites to assess compliance of Association safety policies, processes, procedures and practices. monitor staff to ensure compliance with policies and procedures related to child safety. Take the appropriate action when policy violations occur.
- Follow-up on reports of suspicious behavior or allegations of misconduct.
- Periodically review the Association crisis communications plan and business continuity plan to ensure positive and proactive responses when necessary.
Essential Functions
- A bachelor’s degree with a preferred emphasis in finance, business administration, risk management, or a related field, or equivalent professional experience
- 10+ years of relevant experience in Operations, Risk Management, or related field
- 6+ years of direct people management experience
- 3+ years of insurance contract experience with a preferred emphasis in Liability, Property, Board, and Employment Insurance
- Knowledge of industry regulatory standards and compliance requirements
- Strong strategic, project management skills, and communication skills are needed to interface with a variety of stakeholders, including the Y’s Risk Board Committee
- Ability to use own judgment and initiative in problem resolution
- Ability to create and write procedures, instructions, training and presentation materials. Presentation and proven training skills for adult audiences
- Exceptional analytical, communication, and presentation skills
- Familiar with Safety laws and well-connected with resources that can assist
- Ability to visit sites and community organizations
Preferred Requirements
- A master’s degree with a preferred emphasis in finance, business administration, risk management, or a related field, or equivalent professional experience
- Knowledge of YMCA policies and procedures
- Non-profit experience and experience with youth and teen safety
