Leading national retailer seeking a dynamic and experienced Senior Vice President/Executive Vice President of Sales to lead our retail sales organization. This key executive role will be responsible for driving sales performance, strategic growth, and operational excellence across our network of 200+ stores. The ideal candidate will be a visionary leader with a proven track record of success in large-scale retail operations and a passion for delivering exceptional customer experiences.
Key Responsibilities
Sales Leadership and Strategy:
- Develop and execute comprehensive sales strategies to achieve and exceed revenue targets across all retail locations.
- Set challenging yet attainable sales goals for regional managers and individual stores.
- Analyze market trends, consumer behavior, and competitive landscape to inform strategic decisions.
- Drive innovation in sales techniques, customer engagement, and retail operations.
Operational Management:
- Oversee the day-to-day operations of 200+ retail stores, ensuring consistency in brand standards, customer service, and operational efficiency.
- Implement and optimize systems and processes to improve store performance and profitability.
- Collaborate with other departments to ensure seamless integration of company-wide initiatives.
Team Leadership and Development:
- Lead, motivate, and develop a large team of regional managers, store managers, and sales associates.
- Foster a high-performance culture that emphasizes customer satisfaction, teamwork, and continuous improvement.
- Implement effective training and development programs to enhance the skills and knowledge of the sales team.
Financial Performance:
- Maintain responsibility for P&L, budgeting, and financial forecasting.
- Identify opportunities for cost reduction and efficiency improvements without compromising quality or customer experience.
- Work closely with finance teams to analyze sales data, trends, and KPIs to drive informed decision-making.
Customer Experience:
- Champion a customer-centric approach across all retail operations.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Stay attuned to changing customer needs and preferences, adapting the retail experience accordingly.
Strategic Planning and Growth:
- Collaborate with senior leadership to develop long-term strategic plans.
- Identify and evaluate opportunities for market expansion, new store openings, and potential acquisitions.
- Drive omnichannel integration to create a seamless customer experience across in-store and online platforms.
Vendor and Partner Relationships:
- Maintain strong relationships with key vendors and partners.
- Negotiate contracts and agreements to ensure favorable terms.
Compliance and Risk Management:
- Ensure compliance with all relevant laws, regulations, and company policies across the retail network.
- Implement risk management strategies to protect the company's assets and reputation.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
- 15+ years of progressive experience in retail sales management, with at least 5 years in a senior executive role.
- Proven track record of successfully managing large-scale retail operation
- Strong understanding of financial management, including P&L responsibility and budgeting.
- Excellent leadership skills with the ability to inspire and motivate large teams.
- Strategic thinker with the ability to develop and execute long-term plans.
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Outstanding communication and interpersonal skills.
Key Attributes:
- Visionary leadership with the ability to inspire and drive change.
- Results-oriented with a strong focus on achieving and exceeding targets.
- Customer-centric mindset with a passion for delivering exceptional experiences.
- Adaptable and innovative, with the ability to thrive in a fast-paced, ever-changing retail environment.
- Collaborative team player who can work effectively with diverse stakeholders.
- High emotional intelligence and the ability to build strong relationships at all levels.
- Strong business acumen and financial savvy.
- Excellent problem-solving skills and the ability to make tough decisions under pressure.
Physical Requirements:
- Ability to travel up to 50% of the time to visit retail locations and attend meetings.
- Ability to work extended hours when necessary, including evenings and weekends.
