Riverside Research is an independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype solutions to some of the country’s most challenging technical problems.
All Riverside Research opportunities require U.S. Citizenship.
Position Overview
Riverside Research seeks a personable and highly technical individual to fill the role of Systems Administrator, capable of providing information technology support to groups performing cutting-edge research supporting national security interests. In this mid-level position, a successful candidate will leverage experience providing end-user support, but will be primarily responsible for the maintenance, operation, and support of general IT systems in several distributed classified computing environments.
This position is located in our Lexington, MA office. A secret clearance is required for this position.
Responsibilities
- Provide Tier 2 and Tier 3 support to Windows and Linux based operating systems across Riverside Research's infrastructure that includes investigating, troubleshooting, and resolving issues
- Capability to troubleshoot complex information technology problems using all available resources
- Develop new and maintain existing installation and configuration procedures
- Apply operating system security updates
- Remediate monthly compliance scans
- Repair and recover from hardware or software failures
- Coordinate all significant information technology changes with the appropriate parties such as management, infrastructure, and information security
- Other duties as assigned
Qualifications
- Minimum of 2 years of experience as a systems administrator
- Bachelor's degree or equivalent work experience in lieu of degree
- Experience across traditional IT stack (Clients, Networking, Servers, Storage)
- Experience upgrading, installing, and configuring application software and computer hardware
- Able to obtain Security+ or relevant certification (within 180-days of employment)
- Secret clearance required.
Desired Qualifications
- Ability to manage time independently without direct supervision
- Active Top Secret or higher USG clearance
- Security + or relevant certification
Global Comp
$72,800- $120,000 This represents the typical compensation range for this position based on experience, location and other factors.
Closing Statement
Riverside Research Institute is a not-for-profit, technology-oriented defense company, where service to our customers and support of our staff is our overall mission. Riverside is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. Riverside offers comprehensive compensation and benefit packages to our employees.
Riverside bases its employment decisions solely on technical experience, qualifications and other job-related criteria related to our organizational purpose as a not-for-profit company, and without regard to race, color, religion, age, sex marital status, sexual orientation, national origin, physical or mental disability, veteran’s status or any other status legally protected by applicable federal, state, and local law.
