As a Senior TechOps Product Manager on the Echo Global Logistics team, you will set the strategic direction and vision for the TechOps & Infosec organizations on the technology components that support our proprietary software and platforms. You will help support the architectural vision of quality, scalability, performance and function. You will help build a world class technology platform.
Responsibilities
- Works collaboratively and supports a cross functional team (Infrastructure Engineers, Product Owners, IT Analysts, and IT leaders) in a Waterfall & Agile/product-driven organization
- Facilitates strategy, roadmap, and KPI development across the organization to drive synergies and standardization
- Integrates with the delivery leaders & technical teams to understand business priorities and facilitate prioritization of initiatives
- Owns the monthly business review process outlining core agenda topics, meeting objectives, and outcomes
- Owns month-over-month KPI development and reporting that aligns with strategy
- Manages ad-hoc initiatives and projects that support overall strategy and key organizational objectives
- Integrates into the larger product organization adopting standards, processes, and guidelines
Position Requirements
- 6+ years Product/Project Management supporting infrastructure & operations and/or technology delivery teams
- 5+ years working with infrastructure & information security technical teams building core infrastructure components & cyber defense strategies
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business preferred or equivalent experience. MBA or a graduate-level degree in a relevant field is a plus
- Ability to set strategic vision for infrastructure, cybersecurity, and end user computing service delivery products
- Ability to translate technical infrastructure requirements into business needs and align across technology teams
- Aptitude to connect effectively with all levels of internal and external stakeholders and captain cross functional delivery teams
- Strong communication, meeting facilitation, and organizational skills with ability to express elaborate business concepts in technical terms via presentations and written format
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Work Environment/physical Demands Summary
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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