Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Define business processes and system alignment. Translate business requirements into system definitions and solutions. Strategic partner, acting as liaison between the user community and the technical applications development staff (may include offshore staff). Resolve system problems to ensure customer processes run smoothly. Document business processes, training procedures, standard operating procedures, project status, etc. Implement system alignment with business processes.
What You'll Do:
- Business engagement to advance IAM Program efforts to achieve program goals
- Business and Technical processes definition and enforcement to streamline enterprise-wide business processes while aligning with First American Information Security policies and standards
- Participates in identifying business system requirements and related business/application solutions for IAM provisioning access and models solutions
- Engagement with project teams through software development lifecycle to release new product features to business teams
- Artifacts and knowledge management through repositories, training, and business communications for ongoing project workstreams
What You'll Bring:
- Identity and Access Management (IAM) industry experience is preferred
- SailPoint IdentityIQ product knowledge is preferred. Additional knowledge on related IAM technology is good to have
- Applicant must be knowledgeable on user lifecycle management processes within an identity governance domain and able to bring industry best practices to work
- Must have excellent written and oral communication skills
- Candidate is an analytical thinker with good articulation of business requests in technology terms and vice versa to facilitate conversation between business and technology teams
- Can manage and approach multiple tasks on a day-to-day basis and able to assess priority and manage work scope
- Must be forward leaning and able to work with project teams to bring the program goals to realization
- Can identify/receive problem statements, research alternatives, prepare presentations, drive solutions, test to confirm, gain consensus, and implement solutions for defined business processes
- Create documentation of business processes, training procedures, and standard operating procedures
- Standard Microsoft management skillset
- Prior experience working with Internal and External audit resources is a plus
Typical Education
- Requires BS Degree or equivalent work experience
- IAM domain technology or industry certifications is preferred
Typical Range Of Experience
- Typically have 3+ years of directly related experience
Pay Range: $75,000.00 – $125,600.00 annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
