Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from? Are you passionate about cybersecurity? Do you enjoy working on a high-performing, fast-paced technical sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are looking for you!
The Microsoft Security organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to keep our customers safe through our Security Solutions. The Solution Specialist Unit team within the Microsoft Security organization is at the forefront of this effort, engaging directly with customers to contribute to their success.
With thousands of global security experts worldwide, $1 billion+ invested annually in security research and development, and the cutting edge AI- based Security innovations, Microsoft is ideally placed to think outside of the box and protecting customers, and partners around the world.
We are looking for passionate, experienced, and credible
Compliance Technical Specialists with a drive to help solve complex data security challenges for our customers across their entire data estate, enabling them to modernize their data security and governance architecture and programs so they have 360-degree view of the enterprise data estate and enable them to manage security and governance of the data estate. We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.
As a
Compliance Technical Specialist (TS), you will work with a team of sales, technical, partner and consulting resources to educate and demonstrate the value of our data security and governance solutions to our customers, empowering them to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Your main goal will be to win the technical decision of customers to purchase Microsoft data security solutions. Being part of this team will allow you to strengthen both your deep technical expertise as well as your consultative selling skills across Microsoft and non-Microsoft cloud native data security solutions, architectures, programs, and technologies.
You will spend 75% of your work hours a week on qualified customer work – planning and orchestration, preparation, meetings (technical presentations, demos, POCs, compete positioning, workshops, etc.), while the other 25% of your time focused on further growing your technical, industry and competition acumen.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.
Responsibilities
You will be the primary technical point of contact for potential customers during the sales process, owing and driving technical win for security opportunities.
- Deep technical understanding of Data Security and Governance architectures, solutions/technologies including Microsoft Information Protection, Data Loss Prevention, Insider Risk Management, Defender for Cloud Apps (CASB), eDiscovery.
- Coordinate weekly with sellers and manager to understand opportunities, compete scenarios and engagements to focus on, engaging and driving to own and win the technical decisions
- Remediate blockers; leads and ensures technical wins for Microsoft Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Microsoft Security; and searches for and uses Microsoft Security customer references; and drives customer intent to consume and drives handoff to customer success for post sales deployment.
- Develop strategies and recommendations to improve the client's data security posture, shapes technical win plan and tailors Microsoft messaging to audience for security opportunities. Enhances team capabilities for cloud native data security patterns and architectures and develop differentiated compete strategies for assigned customers.
- Lead technical presentations, demonstrations, workshops, architecture design sessions, explain, demonstrate, and architect the solution to help solve customer security challenges and priorities.
- Demonstrates and oversees proof of concepts, presents and applies architecture patterns, proves capabilities and integration into customer environment, and drives cross-workload support for Microsoft solutions for data security. Leverages insights and coaches' teams to align new or changing technology to customer needs.
- A technical specialist is responsible for engaging with other teams within and outside the organization throughout the sales cycle. Engaging partners in sell-with scenarios and supporting their technical capabilities is key to scaling solution delivery.
You will stay sharp, share your knowledge and best practices, enabling further scale and growth for the security business.
- You would spend 20% of your work hours maintaining deep theoretical and experiential technical knowledge of Microsoft security solutions, competitive landscape and industry trends.
- As a technical specialist you would document and share best practices and learning with others enabling and contributing to the success of others on your team
- Share knowledge and learnings with partners to drive the sale, deployment, and adoption of Microsoft solutions.
- Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.
- Other: Embody our culture and values
Qualifications
Required Qualifications
- 5+ years of technical pre-sales or technical consulting experience.
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience.
- OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience
- OR equivalent experience.
Preferred Qualifications
- 7+ years of technical pre-sales, technical consulting, or related experience OR equivalent experience
- Certification in Microsoft 365 Security Administration or Azure Security
- One or more of Industry certifications such as CISSP, CCSP, iAPP, etc.
- Hands on technical knowledge of relevant products and solutions, but not limited to:
- Enterprise data loss prevention
- Enterprise discovery, labeling and classification of sensitive information
- Insider Risk Management solutions
- Encryption protocols and technologies
- Cloud Computing and Productivity Tools: Foundational understanding of Infrastructure as a service (IaaS), Platform as a Services (PaaS), Software as a service (SaaS) and M365 productivity tools such as TEAMS, Exchange online and Sharepoint online is preferred.
- Experience with Microsoft data security solutions (Microsoft information Protection, Data Loss Prevention/DLP, Insider Risk Management, Defender for Cloud Apps) or one or more related data security technology from Symantec, Proofpoint, Forcepoint, etc. is required.
- Deep understanding industry/vertical focused data security standards/regulations such as HIPAA, PCI, GDPR, etc., and frameworks like Information Governance Reference Model (IGRM).
- Technical Sales Acumen: Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins.
- Professional:
- Professional interpersonal skills, with the ability to present technical information clearly and concisely.
- Develop and maintain technical expertise: A technical specialist must stay up to date with the latest developments and advancements in security space including new tech, competitors, and internal product and services offerings.
- Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit.
- Problem-Solving: Effective analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions to technical challenges.
- Multi-Tasking: Ability to work independently and manage multiple priorities simultaneously.
Technology Specialists IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay Area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.
Technology Specialists IC5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay Area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
