Mr. Cooper Group is looking to add a Sr IT Infrastructure Engineer to the team.

The ideal candidate will:

Support, perform and troubleshoot deployment issues
Review the existing documentation and document technical specifications
Perform maintenance on existing software products and contribute knowledge of business applications
Contribute as necessary to the development of all project artifacts throughout the system development life cycle

Required Qualifications:

5+ years in ServiceNow configuration and development experience with ITSM, ITAM and/or equivalent
Basic understanding of developing customized application using the ServiceNow App Engine module including implementation of the data model, user experience components, logic and automation, and security
Deep functional and technical knowledge of the ServiceNow configuration and implementation
Functional knowledge and implementation experience of IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients
Expert knowledge of ServiceNow performance, availability monitoring, and analysis as well as configuration management

Preferred Qualifications:

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