Maintain, upgrade and manage our software, hardware and networks Configures and installs hardware (such as PC’s, printers and scanners) and software packages (such as operating systems and other productivity applications). Troubleshoots and makes repairs to enterprise applications and network systems.

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, virtual systems, storage, and backups

Own projects, solutions, and key responsibilities within a larger business initiative

Actively and consistently support all efforts to simplify and enhance the customer/user experience

Work in Azure and O365 Admin console to manage systems and users

Documentation and Knowledge base

Updating self-help documents so customers can try to fix problems themselves

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Strong typing skills.

Proficiency with PC’s running the Microsoft Windows operating systems.

Familiarity with MS Office applications including Word, Excel and PowerPoint.

Familiarity with help desk software recommended but not required.

Bachelors Degree in computer science or

3 years experience in a computer-related field

Microsoft or Networking certification preferred

PGT Custom Windows and Doors jobs

System Administrator