The Senior Systems Administrator will primarily be responsible for managing the network and server system infrastructure as well as the POS software for Rice Tire. This role ensures that data is securely stored, and regular backups of the data and information are performed. The Senior Systems Administrator monitors the systems’ performance to ensure they are functioning smoothly and securely and researches and recommends new approaches to improve the systems as requested. The Senior Systems Administrator serves as the secondary point of contact for incoming helpdesk calls and tickets and provides support to end users for desktop and printer changes.

Primary responsibilities include, but may not be limited to, the following:

Ø Troubleshoot Tier 2 & 3 challenges.

Ø Educate the user community on the proper and secure use of system resources; assist the user community in utilizing software to its fullest capabilities ensuring that rules which govern the use of the system are followed.

Ø Schedule system maintenance (purge files, upgrades, etc.) not interfering with user needs, i.e., evenings and weekend nights when possible.

Ø Troubleshoot and perform technical analysis to resolve issues and streamline operations.

Ø Thoroughly document all incidents, problems, resolutions, and any changes made to the systems.

Ø Make recommendations to purchase hardware, software, and system components.

Ø Perform daily, weekly, and monthly maintenance of IT systems.

Ø Audit all electronic systems and communications as necessary to ensure compliance.

Ø Maintain and monitor the backup and disaster recovery solutions of systems.

The ideal candidate will have knowledge and/or experience with Phocas software (or similar sales analysis software), Microsoft 365, MDM systems for Apple devices, Mimecast, Sophos appliances and endpoint protection, Subnetting, VLANs, Hyper-V (or similar virtualization technology), Windows Server, Ubuntu/Centos Server, Active Directory, Python (or other scripting languages), SFTP, SSL certificates, SSLVPN or ZTNA configuration and maintenance, PDQ Deploy, SolarWinds SEM, Veeam, AWS, DB2, and familiarity with Point of Sale and Warehouse Management systems.

Rice Tire offers a competitive wage, 401K plan, paid holidays and vacation, and an affordable benefits package. Must have a valid driver’s license and an acceptable driving record. Pre-employment drug screen required. This position is primarily an “in office” located at its corporate headquarters in Frederick, MD. Additionally, this position requires work schedule flexibility including some after-hours work, if necessary, to meet operational or customer requirements.

Rice Tire is a 4^th generation family-owned tire company based out of Frederick, MD. We began as a gas station in 1929 and now have 13 commercial tire service centers, 2 retreading facilities, and multiple warehouses in the Mid-Atlantic region. Safety, Respect, Work Ethic, Honesty and Teamwork are the Core Values that we stand by. We are always looking for like-minded individuals to join the Rice Tire team. As we continue to grow, we want you to grow with us. Relocation assistance may be available.

If you believe you are the ideal candidate for this position, send you resume to snave@ricetire.com.

Rice Tire jobs

Senior Systems Administrator