Director of Information Technology

(Hybrid Schedule)

The Federation for American Immigration Reform (FAIR) in Washington, D.C., seeks a Director of Information Technology.

Responsibilities:

Deploy, configure, implement, manage and maintain networking infrastructure (Windows 2012/2016/2019) including routers, switches, firewalls, IP phone system, wireless network and wireless access points
Responsible for managing network performance and security ensuring security procedures are implemented and enforced
Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance
Manage software and hardware (servers, desktops, laptops, printers, and mobile devices) including installation, configuration, and maintenance
Monitor and manage ticketing system by responding to user requests
Troubleshoot software issues
Collaborate with management to implement new technologies and systems
Stay up-to-date with industry trends and best practices
Monitor network performance networks and proactively identify and resolve potential issues; provide cloud and usages reports and security scans to management
Ensure network stability and uptime to support business operations
Document configurations and procedures for future reference
Update and manage documentation on the network topology, infrastructure services, cabling diagrams, IP address allocations, IP routing/switching, etc
Participate in special projects as requested
Create and maintain knowledge base articles and SOPs that will be used by direct report, IT Administrator
Contribute to testing, implementation, and support of new network technologies
Provide support for desktop operating systems (Win 10, Mac) and software applications
Budget for network equipment
Manage daily backups (file system, email system, accounting system)
Manage MFA and security infrastructure
Routinely audit security policies and protocols for routers, switches, and firewalls
Regular patching and firmware updates on all network equipment according to manufacturer recommendations
Manage active directory – adding users, unlocking accounts
Manage Exchange 2016 email environment
Manage SharePoint 2013

Skills and Qualifications:

Minimum 6-7 years of professional experience with a history of progressive achievement and advancement in a similar role
Bachelor’s degree in Computer Science, Information Technology or related field preferred
Proven experience as an IT Director, Administrator, or similar role
Strong knowledge of networking principles and protocols (TCP/IP, DNS, DHCP, VLAN’s, VPN’s, etc)
Proficiency in hardware management including installation, configuration, and troubleshooting
Experience with ticketing systems preferred
Excellent problem-solving and communication skills
Ability to work independently and prioritize tasks in a fast-paced environment
Non-profit experience a plus
Ability to identify, analyze, and resolve issues
Knowledge of routers and switches
Experience with both LAN and WAN troubleshooting
Experience with software-defined networking (SDN)
Knowledge of Microsoft Exchange Server and MS on-premise applications

This position is at FAIR’s Washington, DC headquarters. The position is exempt, full-time. Hybrid Schedule: In-office Tuesday, Wednesday, and Thursday; Telework Monday and Friday.

(Candidates are encouraged to review FAIR’s webpage (www.fairus.org) to learn more about the organization).

For your application to be considered, please submit a cover letter indicating familiarity with FAIR’s mission, a resume, and one writing sample to bluej@fairus.org.

FAIR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Federation for American Immigration Reform jobs

Director of Information Technology