We are a managed services provider looking for an Account Manager to manage client accounts. This will be the go-to person for the client. This role is 60% sales and customer service and 40% technical. They will be the primary point of contact for clients, responsible for meeting with them on a regular basis to review service performance, gather feedback, anticipate client needs, identify upsell and cross-sell opportunities. The end goal is to simultaneously improve the client’s technology whilst increasing revenue. A true win win.

We are looking for the right person to have:

A passion and determination to get the job done
A likable, fun, and hard-working personality
An ability to change and adapt - seriously, things move quick around here
A desire to help customers and deliver phenomenal service
A LOVE for technology
A need to work for a company with a real purpose behind them

The wrong person will possess:

A know-it-all attitude
The need to always wait for direction
A love for corporate structure

In turn, we will provide:

A great place to work
Challenges and opportunities
Awesome coworkers
Competitive compensation
Stability
Medical and dental coverage, paid holidays, paid vacation, paid sick days, 401k

SKILLS TO MAKE YOU A GOOD FIT AND SUCCESSFUL:

Personal core values similar to ours (see below).
Talk nerdy to me--er, all of us. Know your stuff and talk about it confidently, accurately, and honestly.
Ability to rock the mic like a vandal. Okay, maybe not rap, but you do have to be able to communicate extremely well - both in voice and written. Talk geek to us, we love it, just not the customer.
Love to laugh. If you take yourself too seriously, then avert your eyes from this description now. That being said, you should absolutely take your job seriously.
Oh yeah, and a desire to contribute to an awesome team and culture.
Live for technology - seriously, you read technology blogs for fun. We want someone who has passion for technology and wants to use it to better our customers and this company.
Be organized, ahead of schedule, communicative, accountable--in short, own your role entirely, while being open to critiques, suggestions, and new ideas.
Play really nice with others. We're a tight-knit, highly collaborative team, and we keep it that way.
Possesses sales acumen – a go getter who is competitive, optimistic and loves meeting with an influencing others.

QUALIFICATIONS:

Prior experience in account management or sales, preferably in the IT services or MSP industry.
Strong understanding of IT infrastructure, cloud services, cybersecurity, and other relevant technologies.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
One or more industry certifications, such as A+, Network+, Security+, Microsoft Certs or similar certifications are a plus.
Ability to perform public speaking and presentations.
Typing skills to ensure quick and accurate recording of notes.
Proficient at using Microsoft Office products, such as Word, Excel, PowerPoint and Outlook.

DETAILS ON THE POSITION:

Job opening is available immediately
Full time position (Hours of operation: 8 AM - 5 PM, Monday-Friday)
Pay starts between $50K and $60K base (depending on experience) plus variable commission. Total compensation is expected to be between $65 and $100K.

ABOUT US:

Read more about us at https://www.azcomp.com/about

AZCOMP Core Values:

1. We deliver PHENOMENAL

2. We work hard, play hard

3. We care about the One -- (Compassionate to each Individual)

4. We check our egos at the door

5. We chase Mavericks -- (We believe Challenges ARE Opportunities)

6. We exercise real communication

7. We do the right thing

8. We surf Jaws -- (We Innovate and Improve)

9. We go where Eddie would go! -- (We bring Passion and Determination)

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

AZCOMP Technologies jobs

Account Manager