About Us

At Port53, our mission is to enable small and medium sized businesses to safely and securely thrive in the digital world. We are a tech startup headquartered in New York City with an international presence in Canada, the United Kingdom, the UAE and India. We are in a fast paced, rapidly evolving industry and have an equally dynamic team. We are looking for people who won’t just excel in this role, but who feel passionate about being at a startup and having an opportunity to shape the trajectory of our business.

About the Role

At Port53 one of our Core Values is “No Customer Left Behind”. Our company takes pride in making sure our customers get the support and tools they need to keep their businesses secure. That starts with having an amazing Customer Success Team.

As a Renewals Specialist, you will be responsible for retaining our customers year over year. This role will involve working closely with both our Security Account Executives and our Account Managers to ensure that our customers are seeing the full value of their subscriptions and continue to depend on us as their trusted security partner. Our Renewals Specialist will meet with customers frequently to discuss their subscriptions, continue to optimize their security stack and position renewals.

You Should Have

Previous Experience in a Saas AE (account executive), CSM (customer success) or AM (account management) role or 1-2 years experience as a high performing Saas SDR
Strong communication and interpersonal skills
Experience managing and supporting a high volume of accounts
A Bachelor’s Degree
An interest in technology and excitement to be in the Cybersecurity space
The ability to work full time in person in NYC
A genuine interest in working closely with and helping others

What We Offer

75k Base - OTE at 120k (uncapped commission)
Health, Vision, and Dental Care
Generous PTO
401k Match
Technology and Sales Oriented Learning and Development

Port53 jobs

Security Account Executive

Renewal Specialist