Purpose Of The Role

We are seeking a strategic and experienced Vice President, Global Head of Implementation to oversee the successful deployment of our payment card processing and core banking solutions across various markets. This role requires a visionary leader with extensive experience in managing large-scale implementation projects, particularly with offshore teams. The ideal candidate will possess a deep understanding of financial technology, project management, and cross-functional collaboration. The successful candidate will build and lead a high-performing global implementation team, ensuring the timely and successful delivery of projects while meeting customer satisfaction and business objectives.

Key Responsibilities

Oversee the end-to-end implementation of payment card processing and core banking solutions across multiple markets.
Develop and execute strategic plans to ensure successful project delivery within scope, budget, and timeline.
Lead and mentor a global team of implementation professionals, fostering a culture of excellence and continuous improvement.
Collaborate with cross-functional teams, including product development, sales, and customer support, to ensure seamless project execution.
Manage relationships with key stakeholders, including clients, vendors, and offshore teams, to ensure alignment and successful project outcomes.
Monitor project performance and implement corrective actions as needed to address any deviations from the plan.
Ensure compliance with industry standards, regulations, and best practices in all implementation activities.
Drive customer satisfaction by delivering high-quality solutions that meet or exceed client expectations.
Identify and mitigate risks associated with implementation projects, ensuring proactive problem-solving and issue resolution.
Stay abreast of industry trends and advancements in financial technology to continuously enhance implementation strategies.

We are looking for

Education: Bachelors degree in Business, Information Technology, or a related field; Master’s degree preferred.
Experience: Proven experience (15+ years) in managing large-scale implementation projects within the financial technology sector.

Skills

Required Competencies:

Strong understanding of payment card processing, core banking solutions, and related technologies.
Demonstrated experience in leading and managing offshore teams.
Excellent project management skills, with a track record of delivering projects on time and within budget.
Exceptional leadership and team-building abilities, with a focus on fostering a collaborative and high-performance culture.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
Ability to travel internationally as required.

Perks & Benefits

At i2c, we want you to be well and thrive. Our global benefits package includes:

Competitive Salary
Healthcare Benefits
Paid Time Off
Company-Designated Holidays
Company-paid Life Insurance, AD&D
Company-paid Disability Plans
Retirement Savings Plan
Flexible Spending Accounts
Health Savings Accounts (HSA)
Employee Assistance Program
Employee Referral Program

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Vice President, Global Head of Implementation