Why it’s worth it:
Are you an experienced People or Human Resources professional looking to expand your skill set as a trusted advisor by partnering with the business to drive the performance and success of its employees? At ReliaQuest, our People Business Partners (PBPs) are responsible for aligning business objectives with people solutions in the organizations the PBP supports. A PBP acts as a coach and change agent to senior leadership by providing data driven insights and expertise on people-related matters to inform and support a tightly aligned business and talent strategy.
At ReliaQuest, we understand that our business thrives when our teammates thrive, beginning with hiring the right people, and extending into their on-going development and progression at ReliaQuest. Our People Business Partners help ensure we are hiring, training and developing people according to our values and mindset. PBPs contribute to the overall success of our employees (teammates) by championing key initiatives, facilitating engagement of teammates and Leadership when appropriate, and providing insights to help develop new programs and iterations; all of which will continue to support ReliaQuest’s “promote from within” mindset and overall scalability.
Everyday Hustle
- Provides support and feedback across business areas and consults with managers at all levels in areas of talent strategy, including management training and coaching, team member engagement programs, and teammate relations.
- Typically supports more than one (1) leader across a function and/or multiple functions; may support a more senior executive based on organizational structure. PBPs may also rotate with other PBPs to ensure support and coverage in all areas of the business.
- Quickly identifies business needs; develops and presents solutions to senior leaders to help drive results in the organization and help the business “see around corners”.
- Analyzes trends and metrics in partnership with the leader(s) the PBP supports to develop solutions and programs. Raises concerns and trends to the PBP team and Legal as needed.
- Works closely with management and team members to help ensure we achieve our company commitments by building and fostering ongoing relationship with teammates, addressing as needed, work relationships, morale, productivity, and retention.
- Identifies great talent, internally and externally, who will help us continue to raise the bar across ReliaQuest.
- Mentors other teammates both within the business area the PBP supports and on the People team.
- Partners with FP&A and Recruiting during the annual planning cycle and throughout the year, to maintain a teammate operating plan including hiring, promotions, pay increases, and transfers to other areas of the business.
- Works with the business area the PBP supports to maintain a high bar in our performance-based mindset of Attitude, Effort and Energy.
- Provides guidance and input on company restructuring, career progression, workforce planning, and succession planning to support the business strategy.
- Helps facilitate company-wide programs within the business area the PBP supports, including:
- Annual Performance and Compensation Reviews
- Periodic Teammate Surveys
- Volunteering Opportunities
- Ensures teammates are utilizing mindset resources and are operating within our values.
- Performs other duties as assigned
Do you have what it takes?
- Bachelor’s degree in human resources, business, or related field.
- Mindset, behavior, and execution are in strong alignment with ReliaQuest non-negotiable values of being Accountable, Adaptable, Helpful, and Focused.
- Ability to work well with fluid information.
- Comfortable learning and using technology, including Workday.
- Effective and concise verbal and written communication skills; ability to collaborate cross-functionally.
- Focused on results that matter; able to create and deliver full-cycle projects and delivering on commitments made, owning the outcome from start to finish, in a timely manner.
- Team player who acts with a sense of urgency and adapts to a fast-paced and ever-changing environment.
- Ability to solve complex problems; resourceful and takes initiative to seek internal and external resources when problem-solving.
- Very strong emotional intelligence, with fine-tuned instincts and problem-solving skills.
- Consistently demonstrates sound, trusted judgment.
- Comfortable with high volume and very fast-paced workload; not afraid to “roll up your sleeves” to complete more tactical work. Able to switch between strategic and tactical work daily.
What makes you uncommon?
- Knowledge of Workday (our current HRIS system) and ability to learn new technical systems, when necessary.
- Proven success working on a People team or in an HR department.
- Resourceful mindset.
- Knowledge of applicable national laws and regulations related to employment.
