Director of Information Technology
Who We Are
California Retina Consultants (CRC) is part of Retina Consultants of America (RCA), the largest network of leading retina specialists with the mission of saving sight and improving patient lives through innovation and the highest quality care. Through RCA's physician-centered practice management model, physicians continue to drive clinical and practice culture while benefiting from the available business expertise, resources and shared best practices.
Job Summary
Reporting to the Chief Operations Officer, the Director of Information Technology Services is responsible for the planning, design, implementation, and technical support of organization-wide information technology services and infrastructure: networking, telecommunications, servers, storage, end-user devices and platform services. Other responsibilities include data management, IT related construction, information security operations, technology research/development and specific system-wide information system infrastructure technologies required to support the goals and vision of California Retina Consultants while providing the highest quality patient care.
Duties / Responsibilities
Strategic Leadership
- Develop and implement the IT strategy aligned with the organization's goals and objectives
- Drive innovation and technology adoption to enhance operational efficiency
- Champion a culture of continuous improvement within the IT department, identifying areas for enhancement
- Stay abreast of technological advancements and industry trends to drive organizational competitiveness
Operational Management
- Oversee the day-to-day operations of IT infrastructure, ensuring reliability, security, and performance
- Lead and manage the IT Operations and Help Desk teams, fostering a culture of excellence and collaboration
- Oversee the management of the organization's information systems, databases, networks, and technology infrastructure
- Lead the development, implementation, and continuous improvement of ITSM processes and procedures
- Maintain IT infrastructure and IT policies to maximize stability and uptime across all IT systems
Security and Compliance
- Ensure the security of the organization's IT systems and data, implementing and maintaining cybersecurity measures
- Mitigate risks by implementing and maintaining effective security policies and procedures
- Ensure compliance with regulatory requirements such as HIPAA, maintaining confidentiality, integrity, and security of electronic health information
Vendor and Stakeholder Management
- This role will collaborate closely with clinical, operational and administrative stakeholders to ensure the effective integration of IT solutions into clinical workflows, streamline operations, and optimize patient care delivery
- Collaborate with clinical and operational stakeholders to assess IT needs, prioritize projects, and develop technology roadmaps that support business objectives and enhance patient care delivery
- Establish and maintain relationships with external vendors, partners, and regulatory agencies to stay abreast of industry trends, emerging technologies, and regulatory changes
Financial Oversight
- Assist in developing and managing the IT department budget, optimizing resource allocation to maximize efficiency
Preferred Skills / Abilities
- Strong project management and analytical capabilities required
- Excellent communication, interpersonal, and organizational skills required
- Healthcare industry experience preferred
Education and Experience:
- Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred).
- Minimum of 5 years of leadership experience in healthcare IT
- Strong understanding of healthcare systems, electronic health records (EHR), and clinical workflows
- IT infrastructure, networks, systems, and security
- Familiarity with regulatory requirements and industry best practices
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer. Requires occasional standing, walking, and reaching.
- Must be able to lift up to 15 pounds at times.
- Visions abilities include normal color vision and depth perception. Requires visual acuity correctable to 20/20. Must be able to read information from printed sources and computer screens.
- Must be able to communicate clearly to patients or staff in person and over the phone
Equal Opportunity Employer
California Retina Consultants is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.
Benefits
- Medical Insurance Plans
- Vision Insurance Plan
- Dental Insurance Plan
- 401K Contribution
- Life Insurance
- Sick, Vacation, and Holiday Pay
- Certification Opportunities
All offers are contingent upon satisfactory background check and pre-employment drug screen.
