Acreto has changed how security is delivered for all organizational technologies, located anywhere, connected via any network. As part of our growth we are seeking a senior customer deployment and support engineer to assist customer in deploying the Acreto platform to secure their hybrid infrastructure. This role also includes team-building.
The Acreto team fanatically support not only customers, but each other as well. If you prefer to work in an environment where there entire team has your back and you are supported, respected and heard, then Acreto is a great place.
Moreover, you will work with a industry recognized world-class team who innovates and re-imagines to solve complex challenges daily.
Please respond only if you are genuinely qualified based on the following before responding.
About You:
- Responsive and fanatical about supporting customers and your team mates
- Ability to quickly establish a good rapport with customers
- An articulate speaker and writer
- Calm, confident, thoughtful and patient
- Never let an issue go until it is fully addressed
- Organized and able to establish priorities that align with customer needs
- Strong in plan development, gathering resources and coordinating schedules
- Implementation and deployment
- Reachable to address customer questions or problems
- Readily available to customers in US time-zones as well as ability to accommodate special customer circumstances
Technical Skill Set:
- Theoretical, practical and hands-on knowledge of networking including:
- Layer 2 fundamentals including switching and VLANs
- Layer 3 Routing and routing protocols (especially BGP)
- VPN technologies (IPSec, Wireguard and TLS)
- Security fundamentals including:
- Profound understanding of Integrity, Privacy and Availability
- Network Protocols
- Attack Surfaces
- Data Flow models
- Application Security
- Threat behavior of Exploits, Ransomware, Botnet, Command & Controls, etc.
- Authentication platforms such as Active Directory, LDAP and Commercial Identity Providers
- Strong understanding of Linux including comfortable in running Linux as day-to-day desktop
- Fundamentals of Windows, Mac, IoS and Adroid
- Understanding of PKI and Certificate fundamentals
- Experience with various security industry players such as Palo Alto Networks, Fortinet, Cisco, Sophos, etc…
- Management of a PoC Lab consisting of a variety of products used for use-case validation
