Details
Open Date 10/08/2024
Requisition Number PRN40054B
Job Title IT Specialist
Working Title Systems Administrator I
Job Grade E
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
UMB Office Hours; M-F 8:00am to 5:00pm
Mountain Time
VP Area U of U Health - Academics
Department 00209 - Univ Medical Billing - Oper
Location Other
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $50,000 - $56,000/yr.
Close Date 12/08/2024
Open Until Filled No
Job Summary
University Medical Billing ( UMB ) is a fully remote department that is viewed as the premier billing office for the University of Utah School of Medicine, serving over 1,800 providers and 30 different specialties across Utah and surrounding states. We strive to be a great place to work while providing the best service to our customers. Our leaders and employees value collaboration, innovation, and accountability, and believe a successful candidate will exemplify these attributes too.
We are looking for a
Systems Administrator to join our BIA and IT team. In this role, you will be responsible for performing duties across multiple areas of information technology, such as computer hardware, server software, networking, telecommunications, computer support, database analysis, data security, and other areas of the overall IT platform/infrastructure.
While UMB is primarily a remote department this role will require some in-office work. UMB’s office is located in downtown Salt Lake City, Utah.
Employment is contingent on the successful completion of a background check and the adherence to departmental policies, including UMB’s Telecommuting Agreement which requires a distraction-free and HIPAA compliant workplace, cameras on for all virtual calls/meetings, and the ability to work during office hours or assigned shift (M-F, approximately 8am to 5pm Mountain Time) regardless of what time zone you live in. Additionally, new hires are required to provide their own monitors (two) and reliable internet service.
Compensation & Benefits
The starting salary for this position is $50,000 – $56,000/yr., depending on experience. Members of UMB are eligible for a bonus based on department performance. All team members are eligible for the University’s comprehensive benefit package that includes 90% employer- paid medical insurance, a generous 14.2% retirement contribution, reduced tuition, PTO and holiday pay, and more!
Responsibilities
Responsibilities
- Hardware Deployment in Office – 40%
- Use the imaging server to deploy images to computers and perform basic updates and repairs.
- Be the primary point of contact for assistance in the office
- Performa all office-related tasks such as receiving deliveries, packaging contents, and sending items to salvage.
- Incident Requests – 30%
- Respond to and assign IT assistance requests via the ServiceNow system, ensuring timely resolution.
- Serve as a point of contact for routine IT issues and escalate more complex problems as necessary.
- Serve as point of contact for SharePoint access and site assistance
- Asset Management & Documentation – 20%
- Conduct basic audits and evaluations of systems for efficiency and support the diagnosis of hardware and software issues.
- Help create and maintain information logs and documentation on system usage and resources.
- Update the asset management systems and perform routine audits.
- Serve as backup for Access Auditor position as needed
- Testing & Research – 10%
- Participate in researching new software/hardware for departmental use and assist in testing.
- Support the planning and execution of IT product deployment and integration tasks.
- Complete all other duties as assigned; meet performance standards and key performance expectations of position
Minimum Qualifications
Requires a bachelor’s degree or equivalency or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.
Preferences
An Especially Qualified Candidate Will Also Possess The Following
- Bachelor’s degree in computer science, Information Technology, or a related field preferred.
- Minimum 1 year of applicable experience.
- Certifications, such as A+, Network+, etc. preferred.
- Working knowledge of PowerShell.
- Working knowledge of web-based Microsoft applications, including SharePoint.
- Minimum 1 year experience with core information systems and server management preferred.
- Experience working effectively in a remote environment.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.