If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview
Provide IT Management/Leadership to support SECU’s mission and values. Develop and support the delivery of SECU Lending products and services to meet the needs of the business and membership. Provides enforcement for all approved policies and standards. Provide Management support and leadership in development, delivery, and support of enterprise solutions in contribution toward SECU's mission and values. Maintain department goals in alignment with overall IT and Application Development objectives. Establish roadmap for the department working closely with Senior IT Leadership and numerous Business lines, IT departments, third party vendors. Partner with key business leaders and stakeholders to insure projects are prioritized appropriately and set for successful delivery. Help build next generation workforce to cater to Business & IT needs focusing on Reskilling/Upskilling. Balance Innovation vs. Operational Excellence.
Responsibilities
20% - Delivery – Drive delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity. Leverage industry proven frameworks to deliver continuous improvement and support enterprise priorities.
20% - Roadmapping – Partner with key business lines/stakeholders and IT resources to develop joint Lending application/solution roadmaps.
15% - Innovation – Promote and develop a culture which embraces technology innovation. Staying up to date on current trends and emerging technology solutions. Provide training opportunities for staff to ensure teams are prepared for the future. Support the modernization of technologies and solutions.
15% - Relationships – Partner with leaders across the organization in development and delivery of the committed roadmap aligning to the strategy. Maintain a large focus on organization change management/readiness, including effective challenge to legacy processes and practices.
10% - Vendor Management – Build and maintain strong vendor relationship with current and potential engagements. Ensure team is effectively managing key relationships. Hold vendors accountable to defined SLA and contractual commitments, while maintaining professional working relationship. Responsible for financial management of vendor engagements and recurring cost.
20% - Management/Coaching – Provide direct people management, coaching, and mentorship to members of the team. Ensure associates receive proper training, development opportunities, and effective and timely feedback. Invest on their Reskilling/Upskilling aligning to organizational needs and employee skills & strengths.
Supervision
Direct Reports - Developers, Business Systems Analysts & Engineering Leads
Indirect Reports - Technical Program Manager and Solution Architects
External and Vendor Relationships - Vendor/Partners that we manage
Qualifications
Required Education - Bachelors Degree with relevant technical field of study or High School Diploma or GED and 3 years leading within Application Development and Technology teams, preferably within Financial Industry
Desired Education - Bachelor’s Degree with relevant technical field of study and 5 years relevant experience
OR
High School Diploma or GED and 10 years leading within Application Development and Technology teams, preferably within Financial Industry
Required Knowledge, Abilities, And Skills
- IT Management experience leading/managing small teams and working with Business & IT departments
- Fluent in technology solutions, with a preference for experience within large scale financial institutions
- Ability to see the Solution Architecture and Integrations
- Experience in design, development and built out of solutions/integrations
- Experience in supporting applications with focus on Continuous Improvement and Operational Excellence
- Strong vendor relationship skills and project governance
- Ability to communicate and influence team and leadership.
- Ability to lead a technology team that uses an agile development process and structure to ensure high quality, timely delivery of features and innovative enhancements in conjunction with other teams
- Fluent in technology solutions, with a preference for experience within large scale financial institutions
- Extensive experience working in large, enterprise level programs/projects, preferably with a background in Financial Services
- Committed to protecting members, employees, and our brands by incorporating security and compliance in all decisions and seeking opportunities to improve our security posture.
Special Position Requirements
- Sitting for prolonged periods
- Carrying up to 15 lbs.
- Lift up to 15 lbs.
- Telephone for prolonged periods
- Computer for prolonged periods
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
