At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Shutterfly is seeking an experienced Associate Product Manager to lead and oversee the implementation of Shutterfly’s new CMS for both web and app. This PM will be responsible for ensuring that key business requirements—including Ecommerce and SEO—are fulfilled, while also supporting the migration from our current CMS to the new platform. This role demands a strong analytical mindset, a deep understanding of AI technologies, and the ability to navigate complex cross-functional projects with a focus on user-centric and innovative solutions.
What You'll Do Here
- Collaborate with business leadership to understand Shutterfly’s product vision, managing the roadmap for our content management system platform, including prioritization, metrics, and operations to meet business requirements.
- Continually manage the overall product and project roadmaps including project management tasks such as sprint planning, capacity planning, daily status updates, removing blockers, and general problem resolution across internal engineering and external development partners.
- Gather business/user requirements and success KPIs to build stories for Engineering, managing between internal and external resources based on business need. Work with the engineering team to develop and continually manage a well-groomed backlog.
- Lead the orchestration of a complex cross-functional project, acting as the pivot point to align teams across engineering, business, and marketing.
- Develop an understanding of Shutterfly’s customer base and category competitors to support developing the product roadmap.
- Identify product features and enhancements to grow the business or create operational efficiencies in line with overall business strategy.
- Identify opportunities to integrate AI into the business to grow the business and improve customer experience. Develop an AI roadmap for the future.
- Anticipate and resolve resource gaps, obstacles, and timing issues. Ensure efficient use of company resources cross-functionally.
- Partner with cross-functional teams.
- Build out A/B testing plans and measure key projects to inform future roadmap planning and continued development efforts, growing to inform product strategy and roadmap planning.
The Skills You'll Bring
- 3-5 years of product management experience supporting or managing a roadmap required.
- Proven experience in the e-commerce industry.
- Strong working knowledge of headless content management systems, including experience in implementing and migrating CMS platforms.
- Strong analytical skills and ability to clearly communicate analysis to a broad audience.
- Experience managing stakeholders and requirements, creating alignment across teams.
- Highly proficient with JIRA or related project management systems and highly proficient in creating user stories for an agile development environment.
- Experience with web analytics, A/B testing, and basic analysis as part of feature decision-making.
- Experience in working with onshore and offshore teams.
- Excellent communication, presentation, and problem-solving skills.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled.
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