Job Details
Description
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at
NDX National Dentex - Twin Dental Lab in Falcon Heights, MN for a Senior IT Systems Administrator.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Location
This position is onsite with the IT team at our Minneapolis/St. Paul location
Job Duties
- Provide hands-on system and network administration, support and enforcement of IT Security controls and practices
- Execute against the defined priorities and deliver key projects on-time and on-budget
- Maintain constant communication with the business to anticipate changes in priorities and adjust work accordingly
- Develop and enforce a sound IT general controls environment through the development of, and training on, organizational-wide policies and procedures
- Model core team values of
- Customer First
- Open and Honest Communication
- Quality Work
- Develop and enforce standards across the technology organization
- Build and maintain key vendor relationships
- Provide in-person and remote Level 2/Level 3 support to end-users on a variety of issues.
- Drive continuous improvement of efficiency and accuracy through the use of technology and expansion of service management tools to automate and digitize existing manual business processes
- Other duties as needed
Qualifications
- Required: 7+ years of progressive work experience in IT support and administration
- Required: Strong background in IT general controls including IT security and change management
- Required: Progressive experience supporting a cloud-based or hybrid Microsoft-based environment including email (Exchange / O365), Laptops/Desktops (Windows 10/11), Windows Servers, and corresponding systems
- Required: Experience with imaging systems utilizing automation and tools like SCCM, Intune or similar
- Required: Experience with endpoint management solutions, AntiVirus systems and other monitoring tools and platforms used in maintaining a consistent and secure user environment
- Required: Excellent written and verbal communication skills and a collaborative spirit with co-workers
- Required: Superior change management skills and ability to follow process, document changes, plan for rollback and successfully navigate broad-impacting system changes
- Required: Ability to work with a degree of autonomy and to independently lead tasks and projects along with the ability to remain flexible based upon changing priorities
- Required: Demonstrated excellence supporting complex and distributed infrastructure environments including:
- Distributed directory services
- Distributed print and file services
- WAN (MPLS) and LAN administration
- Enterprise-wide anti-spam and anti-virus solutions
- Distributed firewall solutions
- Virtualization technologies
- Enterprise SAN
- Corporate intranet experience
- Enterprise backup technologies
- Database technologies
- Management of multiple data centers (primary/secondary/cloud/hybrid)
- Remote access and VPN technologies
- Required: Demonstrated ability to work with vendors through selection, negotiation, implementation, production support, and separation
- Required: Bachelors Degree
- Preferred: Experience working with, implementing and administering Privileged Access Management and Privileged Identity Management solutions
- Preferred: Exposure to and experience implementing and supporting IT Security controls via GPO / Group Policy, Security Groups within AD, use of other IT Security solutions
- Preferred: IT Security experience and any associated certification (CISSP, CompTIA Security+, CISM, etc.)
- Preferred: Experience with networking concepts in a Cisco environment, SD-WAN and firewall administration.
- Preferred: Experience administering backup and disaster recovery solutions
- Preferred: Exposure to or experience with Mobile Device Management
- Preferred: Healthcare or dental industry experience
- Preferred: Experience with manufacturing processes
- Preferred: Experience working in a regulated industry
