Job Title
TSP Consolidation Specialist-Hybrid Work Opportunities
Company Intro
Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches.
Job Position Description
The ideal candidate will:
- Have a minimum of 1-2 years of call center/customer service experience.
- Have knowledge of retirement industry products and services.
- Be able to provide prompt, accurate and courteous response to customers.
- Display Active listening and superior customer service skills for both internal and external customers.
- Solve routine and complex problems.
- Adhere to work schedule.
Shift: Monday through Friday, 9a to 6p
Pay Rate: $21 per hour
Top Benefits Or Perks
As a team member at Retirement Clearinghouse, you'll enjoy:
- A culture that fosters a positive work life balance.
- Hybrid work opportunities.
- Competitive hourly rate with Bonus potential.
- 18 days of Paid Time Off per year, 7 sick days per year.
- Paid holidays
- Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment
- 401k eligibility and 100% vesting with employer matching on day 1 of employment.
- Professional Growth and Career Advancement Opportunities
Training is provided to all new hires to help you achieve your goals and ensure your success! Applicants will complete a minimum 3-week training program that will be onsite. Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office!
Location:
Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States.
