Tenant Relations Specialist
Upscale Commercial Real Estate firm is adding a Tenant Relations Specialist to join their expanding Property Management and Leasing team. Advancement Opportunity Available. Great location with many amenities. Salary up $65,000 plus bonus with excellent benefits.
Responsibilities of the Tenant Relations Specialist
- Coordinate tenant move-in/out, orientations
- Train tenants on the Tenant Portal and resolve service issues; provide backup for Building Services.
- Maintain tenant lease files, building files, and ensure proper documentation
- Audit insurance certificates, prepare reports, and update Building Engines and contact databases.
- Manage emergency contact databases, update spreadsheets, and maintain tenant manuals.
- Handle emails, phone messages, and general office duties; schedule and attend meetings.
- Sort, code, and follow up on invoices; prepare rental demand letters and manage delinquencies.
- Conduct building inspections, create work orders, and manage vendor service requests and proposals.
- Order building supplies, schedule preventive maintenance, and track capital projects.
- Assist in vendor selection, contract negotiations, and special projects.
Requirements of the Tenant Relations Specialist
- Bachelor's degree
- Commercial real estate experience a plus.
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Skilled in organizational and time management
- Ability to Multitask and Prioritize
